I love the follow-up email, checking to see if everything is OK. The free seeds are always appreciated. – How would you describe our performance overall?

• 10/10 – How satisfied are you with our products?
• 10/10 – How easy are we to deal with?
• 10/10 – How satisfied are you with our speed of delivery?
• 10/10 – How likely is it that you would recommend us to a friend or colleague?